These Attorney Terms of Service (“Terms”) govern participation in the MatchAttorneys platform by attorneys and law firms (“Attorney,” “you,” or “your”). By accessing or using any attorney-facing services operated by MatchAttorneys, including but not limited to matchattorneys.com, partner.matchattorneys.com, dashboard.matchattorneys.com, or billing.matchattorneys.com, by accepting matches, or by otherwise participating in the MatchAttorneys platform, you agree to these Terms and the Privacy Policy, which is incorporated by reference.
1. Relationship Between Parties
MatchAttorneys and participating attorneys are independent contractors. Nothing in these Terms creates a legal partnership, joint venture, agency, fiduciary, or employment relationship between the parties.
For clarity, attorneys and law firms that participate in the MatchAttorneys platform may be referred to as “partners,” and their participation may be described as a “partnership” for branding, commercial, or descriptive purposes only. These terms do not create a legal partnership or imply shared control, shared profits or losses, or joint liability.
2. Nature of the Service
MatchAttorneys operates a legal services advertising and attorney-matching platform that facilitates introductions between individuals seeking legal assistance and independent, licensed personal injury attorneys.
MatchAttorneys may, at its discretion, provide prospective attorneys with limited, non-production access to certain platform features for demonstration or evaluation purposes. Such access does not constitute partnership, does not involve delivery of live matches, and may be modified or revoked at any time.
MatchAttorneys does not:
• provide legal advice or legal opinions • evaluate legal merit on behalf of attorneys • control attorney conduct or representation • guarantee legal outcomes, settlements, or case value • All legal services are provided solely by attorneys under their own professional judgment and professional obligations.
3. MatchStandard™ Participation Standards
MatchAttorneys partners only with attorneys and law firms that meet and maintain the MatchStandard™, a set of baseline participation standards designed to support thoughtful, respectful connections with individuals seeking legal help during a vulnerable moment.
By participating in the MatchAttorneys platform, you agree that you:
• maintain an active bar license in good standing in all applicable jurisdictions • carry appropriate malpractice insurance, and have no known patterns of ethics violations or malpractice issues that would reasonably undermine client trust • operate on a contingency fee (“no win, no fee”) basis for personal injury mattersmake a good-faith effort to contact matched individuals within 24 business hours of receiving a match • handle all initial client communications directly through your firm or a dedicated intake partner operating under your firm’s direction • approach every match with professionalism, patience, and respect, recognizing that individuals seeking a match are often experiencing stress, uncertainty, or distress • understand that your responsiveness, communication, and follow-through reflect not only on your firm, but also on the MatchAttorneys platform and brand
MatchAttorneys applies the MatchStandard™ at onboarding and reserves the right to review continued alignment with these standards over time. Failure to meet or maintain the MatchStandard™ may result in suspension or termination of participation at MatchAttorneys’ discretion.
4. Ongoing Eligibility and Attestation
By participating in MatchAttorneys, you represent and warrant that you continue to meet all MatchStandard™ participation standards throughout your use of the platform.
You agree to promptly notify MatchAttorneys of any material changes that may affect your eligibility, including but not limited to:
• suspension, restriction, or lapse of licensure • disciplinary actions, investigations, or malpractice claims • material changes to firm structure, practice focus, or intake operations
MatchAttorneys reserves the right to re-evaluate eligibility and to suspend or terminate participation at its discretion.
5. Match Handling and Use of Information
Use of Match Data Attorneys are responsible for handling match data in accordance with applicable law, these Terms, and the Attorney Privacy Policy.Information provided with a match is confidential and may be used only to:
• evaluate whether to accept representation • contact the potential client regarding the specific matter
Attorneys may not:
• sell, license, share, or transfer match information • use match information for unrelated marketing, solicitation, or list-building • retain match data beyond reasonable intake and record-keeping purposes
Responsibility for Client Communications Attorneys are responsible for: • all communications with potential clients • compliance with applicable advertising, solicitation, and privacy laws • determining whether to accept or decline representation
6. Fees and Payment
Attorneys agree to pay MatchAttorneys the fees set forth in the applicable subscription plan, pricing schedule, invoice, pilot program, or written agreement.
MatchAttorneys’ fees are paid in exchange for marketing and technology services and are not contingent on the outcome of any legal matter. MatchAttorneys does not participate in legal fees or settlements.
Except as expressly agreed in writing, fees are non-refundable once a match is delivered.
Attorneys agree not to initiate chargebacks for fees owed under these Terms without first contacting MatchAttorneys to seek resolution.
7. No Guarantee of Outcomes or Results
MatchAttorneys does not guarantee:
• case acceptance by an attorney • conversion rates or client engagement • legal outcomes, case value, or settlement amounts All legal matters involve risk, and outcomes are determined solely by the attorney and client.
8. Match Delivery Guarantee
MatchAttorneys may offer certain attorneys a match delivery guarantee as part of a specific pricing plan, pilot program, or written agreement.
Where expressly stated, such a guarantee applies only to the delivery of a specified number of matches within the applicable term and does not guarantee case acceptance, conversion, or legal outcomes.
Eligibility for a match delivery guarantee may be subject to reasonable conditions, including but not limited to:
• timely response to matches • compliance with the MatchStandard™ • maintaining active participation and good-standing payment status
If the guaranteed number of matches is not delivered in accordance with the applicable agreement, MatchAttorneys’ sole obligation will be to provide a refund or credit as specified in that agreement.
9. No Exclusivity
Participation in the MatchAttorneys platform is non-exclusive unless expressly agreed to in writing.
10. Suspension and Termination
By MatchAttorneys MatchAttorneys may suspend or terminate participation:
• immediately for violations of these Terms or the MatchStandard™ • immediately where necessary to protect users, the platform, or legal compliance • with or without notice, where permitted by law
By Attorney Attorneys may terminate participation by providing written notice via email to support@matchattorneys.com or by cancelling through the applicable billing or account portal prior to the start of the next billing period to avoid charges for the subsequent cycle, in accordance with the applicable pricing plan or agreement. Termination will be effective at the end of the then-current billing period, and fees paid for the current period are non-refundable unless expressly stated otherwise.
Effect of Termination Upon termination:
• access to the platform ends • outstanding fees remain payable • provisions relating to confidentiality, limitation of liability, and indemnification survive
11. Intellectual Property
All platform content, software, workflows, documentation, and branding are owned by MatchAttorneys. Attorneys are granted a limited, non-exclusive, revocable right to access the platform solely for participation purposes.
12. Limitation of Liability
To the fullest extent permitted by law, MatchAttorneys shall not be liable for any indirect, incidental, special, or consequential damages arising from participation in the platform or receipt of matches.
MatchAttorneys’ total liability shall not exceed the fees paid by the attorney in the three (3) months preceding the event giving rise to the claim.
13. Indemnification
Attorneys agree to indemnify and hold harmless MatchAttorneys from any claims, damages, losses, or liabilities arising out of:
• attorney conduct or representation • communications with clients or prospective clients • misuse of match data • violations of law or professional obligations
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles.
Dispute resolution Except for claims seeking injunctive or equitable relief, or claims related to intellectual property or misuse of confidential information, any dispute, claim, or controversy arising out of or relating to these Terms or participation in the MatchAttorneys platform shall be resolved by binding arbitration.
Arbitration shall be conducted on an individual basis in accordance with the rules of the American Arbitration Association. The arbitrator shall have authority to award any relief that a court of competent jurisdiction could award.
The arbitration shall take place in Portland, Oregon, unless the parties agree otherwise. Judgment on the arbitration award may be entered in any court having jurisdiction.
14. Modification to These Terms
MatchAttorneys may update these Terms from time to time. Continued participation in the platform after updated Terms are posted constitutes acceptance of the revised Terms.
