MatchAttorneys (“MatchAttorneys,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit or use the MatchAttorneys website or platform.
This Privacy Policy applies to all users of the MatchAttorneys website and platform, including individuals seeking legal assistance and attorneys or law firms participating in MatchAttorneys partnerships. It should be read together with our Terms of Use and, where applicable, our Attorney Terms of Service.
1. Information We Collect
Information You Provide Directly (Individuals Seeking Legal Help) When you request a match or otherwise interact with the site, we may collect information you choose to provide, including:
• Name • Email address • Phone number • Location information (such as ZIP code) • Information about your accident or situation (if you choose to provide it) • Providing this information is voluntary, but certain details are required in order for us to facilitate a connection with an attorney.
Information Collected from Attorneys and Law Firms If you are an attorney or law firm participating in the MatchAttorneys platform, we may collect information including:
• Attorney or firm name and contact information • Jurisdiction(s) of licensure and bar status • Practice and intake information • Billing and payment information • Platform usage, match delivery, and response activity • Communications with MatchAttorneys related to onboarding, support, or compliance • This information is collected and used solely to operate the partnership, deliver matches, provide billing and support, and maintain participation standards.
Information Collected Automatically When you visit MatchAttorneys.com or use our platform, we may automatically collect certain information, such as:
• IP addressBrowser type and device information • Pages viewed and interactions with the site or platform • Date and time of access
This information is used to operate, maintain, and improve the website and platform.
2. How We Use Your Information
We use the information we collect to:
• Facilitate a connection between individuals seeking legal help and personal injury attorneys • Communicate about matches, next steps, and related transactional updates • Operate, maintain, and improve our website, platform, and systems • Support attorney onboarding, participation, billing, and account management • Monitor compliance with participation standards • Prevent fraud, abuse, or misuse of the platform • Comply with applicable legal obligations
We collect and use only the information reasonably necessary to operate the platform and facilitate thoughtful introductions.
3. How Your Information Is Shared
With Attorneys: If you request a match, we will share the information you provide with an independent, licensed personal injury attorney so they can contact you and evaluate whether they are able to assist you.
Once shared, your information is subject to the attorney’s own privacy practices and professional obligations. MatchAttorneys does not control and is not responsible for how an attorney uses or safeguards your information.
With Service Providers: We may share information with trusted third-party service providers who help us operate the platform, such as:
• Form providers and intake tools • Customer relationship management, billing, and database tools • Website hosting and infrastructure services • Support and analytics services • These providers are permitted to use information only as necessary to perform services on our behalf.
These providers are permitted to use information only as necessary to perform services on our behalf.
No Sale of Personal Information: MatchAttorneys does not sell personal information and does not share personal information for cross-context behavioral advertising.
4. Advertising and Lead Sources
We may receive information from advertising platforms or social media lead forms (such as Meta lead ads) when individuals submit information through those channels to request a match.
Information collected through those forms is handled in accordance with this Privacy Policy once it is received by MatchAttorneys.
5. Cookies and Analytics
We may use cookies or similar technologies to understand how visitors use the site and to improve performance.
You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including facilitating matches, operating partnerships, complying with legal obligations, resolving disputes, and enforcing our agreements.
This includes information relating to attorney accounts and partnership participation.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. This includes the use of reputable third-party platforms, access controls, and limited internal access.
While we take data protection seriously, no system can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your information.
8. Your Rights and Choices
Depending on your location, you may have rights to:
• Request access to the personal information we hold about you • Request correction or deletion of your information • Opt out of certain data uses where applicable
To make a request, please contact us using the information below. We may need to verify your identity before responding.
9. Children's Privacy
MatchAttorneys is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website or platform after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: support@matchattorneys.com